Social media is a quickly-growing realm, but people often get caught up in the social part and forget the media aspect. Businesses are racing to create Facebook pages, Twitter accounts, etc. We still can’t calculate the return on investment, but logic assumes the R.O.I. for social media is pretty high.

That’s where businesses are wrong. 1million likes on a Facebook page mean nothing if nobody buys a single product.

Don’t lose sight of the purpose of business.